TERMS & CONDITIONS
Effective Date: [Insert Date]
Website: www.plantooras.com
Welcome to Plantooras. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. GENERAL INFORMATION
Plantooras offers decorative products including metal art, wood art, and related items. The website serves as a catalog platform where customers can browse products and place inquiries/orders via WhatsApp.
2. ORDER PROCESS
Customers can select products listed on the website.
Upon clicking a product, you will be redirected to WhatsApp with the product code.
Orders are confirmed only after direct communication and confirmation via WhatsApp.
Plantooras reserves the right to accept or reject any order at its discretion.
3. PRICING & PAYMENT
Prices are subject to change without prior notice.
Final pricing, including shipping and customization (if any), will be confirmed via WhatsApp.
Payment terms (advance/full payment) will be communicated during order confirmation.
Orders will be processed only after payment confirmation.
4. PRODUCT DESCRIPTION
We strive to ensure that all product descriptions and images are accurate.
However, slight variations in color, texture, or finish may occur due to lighting, screen settings, and handcrafted nature of products.
Custom or handmade items may have minor imperfections, which are part of their uniqueness.
5. SHIPPING & DELIVERY
Delivery timelines will be shared at the time of order confirmation.
Delays may occur due to unforeseen circumstances such as logistics issues or production delays.
Shipping charges (if applicable) will be communicated before order confirmation.
Plantooras is not responsible for delays caused by third-party courier services.
6. CANCELLATION & REFUND
Orders once confirmed may not be canceled unless agreed upon.
Customized or made-to-order products are non-refundable.
Refunds (if applicable) will be processed based on mutual agreement and valid reasons.
7. RETURNS & DAMAGES
Customers must report any damaged or defective products within 48 hours of delivery with clear photos/videos.
Replacement or resolution will be provided after review.
Products must be unused and in original condition for return consideration.
8. INTELLECTUAL PROPERTY
All content on this website, including images, designs, logos, and text, is the property of Plantooras.
Unauthorized use, reproduction, or distribution is strictly prohibited.
9. USER RESPONSIBILITIES
You agree to provide accurate information while placing inquiries or orders.
Misuse of the website or fraudulent activity will result in denial of service.
10. LIMITATION OF LIABILITY
Plantooras shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
11. PRIVACY
Any personal information shared via the website or WhatsApp will be handled responsibly and not shared with third parties without consent, except as required by law.
12. MODIFICATIONS
Plantooras reserves the right to update or modify these Terms & Conditions at any time without prior notice.
13. CONTACT INFORMATION
For any queries or support, please contact us via:
WhatsApp: [Your WhatsApp Number]
Email: [Your Email Address]